Warm and Fuzzies

I thrive on my customers’ satisfaction, and receiving positive feedback always makes me feel very proud. Here is some of the lovely feedback I have received from my happy customers...

Hey Sarah,
I recieved the christening invites that I ordered from you and I just want to say a huge thank you for the little personal touches that you included like wrapping them in tissue paper with ribbon and the way you addressed the postage bag, it was lovely; my partner said it was nice to see someone who actually cares about their customer and not just take the money and ship you the goods and not care. Believe it or not but those little touches just helps make this event just that even more special and even more exciting that I'm looking forward to my son getting christened.
Once again thank you

Hi Sarah,

As always, many thanks, you give STERLING customer service!

Hi Sarah,
I just want to let you know that my parcel arrived a couple of days ago. The water bottle is just devine! So many people at work have asked where I brought it from so I have directed a few to your website! And the umbrella is just so cute. My eldest daughter's birthday is in April so I have decided to give it to her with her birthday presents. I'm sure she is going to love it!
Thanks again! Enjoy your weekend :)

Hi Sarah,

Received my bag today! 
Was a pleasure dealing with you - very prompt delivery and am just about to transfer my 'life' from my old Vanchi to the new one!  Love it.

Thanks again,

Hi Sarah

We received our parcel yesterday - the Bluejean set.  My daughter was thrilled and even said it was just like Christmas!

Your attention to detail is superb, the gift wrapping was such a lovely touch.  And it's really not often that a free gift is offered, so for that I thank you also.

Shopping at Bellesfamilies was a most enjoyable experience and I'm certain that we will be back again.

Thank you for a simple and enjoyable online shopping experience!

Hi Sarah, Thank you for the kalas magic cup that I received today, very quick and a lovely business to buy from thank you very much. Will definitely purchase from you in the future. 

Good Morning -  I received my parcel yesterday and am thrilled with my purchases. Thank You also for my extra gift- what a lovely surprise.
Great service and speedy delivery - I will be shopping again soon.

hi, just a quick email to say thank you for the fantastic service.  it was so easy to order from you and the items turned up the next day.  thanks again, really impressive.

Hi Sarah,
             just wanted to let you know I received the spouts today. Your packaging and personal touches were very warming. Thank you. It is not something you see much these days and it made me smile.
Take care,

Hi Sarah,

The the bag arrived last week and I have already been getting fantastic comments and the mummy hook is fantastically practical.... I have already put it to good use carrying my shopping and attaching the my new bag the supermarket shopping trolley.  Your customer service is as outstanding as your beautiful website.  Well done,  and again, many thanks.  I am recommending you to all my friends and look forward to purchasing through you again.  : )


hi, just a quick email to say thank you for the fantastic service.  it was so easy to order from you and the items turned up the next day.  thanks again, really impressive.

"Good old fashioned customer service ensures that this customer will return for the beau
iful items available at Belles Familles!"     


Thanks so much - the order arrived today. I can't believe how much trouble you have gone to with the packaging - it was absolutely beautiful to receive! You're just gorgeous.

Thanks again so much,


THANKYOU SO MUCH for the beautiful package I received on my doorstep this afternoon…. I was so excited opening it, and all the bibs are beautiful.. can’t wait to use them.The coathangers were a wonderful surprise – they’re gorgeous, and I will definitely be passing your samples along to my friends who are also new mothers.Thanks again for all your help and the promptness with which I received the order… You’ll certainly be seeing me again (in a virtual kind-of way!)

Good luck with the business and I’m glad you had a massive smile with my order because I certainly had one today!


Dear Sarah,


I wanted to let you know how thankful i am that i found the Belles Families website!


I would like to commend you on your unique service that i found to be extremely friendly, helpful and efficient. It was a pleasure dealing with you and i know i will be coming back to you for future orders.   


Your Meet at the Mall option is an original and fantastic idea which allowed me to get my items literally the following day which was greatly appreciated! I wish you all the very best with your business and will be passing on your sample packs and business cards to my friends and family.


Best Regards,

I found the website easy to navigate and I enjoyed the whimsical layout of the homepage.  My products were delivered very quickly and in pristine condition.  I especially appreciated the free gifts which were a lovely surprise!  My questions were answered and I also received emails of photos and fabric swatches which made my decision making so much easier! 
Dear Sarah,
Just a quick note to thank you for the wonderful service I received recently from Belles Familles.  You really did go out of your way to ensure I received the invitations on time and I am very grateful.
I look forward to ordering from you again.
Kind regards
I found your service absolutely fantastic and would totally recommend you to all of my friends and family.  The invitations that i ordered were a huge hit all the kids loved them and they all told me how they had cut them out, copied and done various craft activities with them!!!!!
thankyou once again and you shall definately see more orders from me in the future.
Thanks so much for a wonderful and easy to use website. It is really helpful having what I felt was personal service without even meeting you!
The invitations are great and your gift was a nice suprise too. I will be sure to pass on your name to other mums I know.
All the best,
Hi Sarah,
Thankyou for sending these out to me so promptly. Also, thankyou for the wonderful service I have received in ordering online- it has been a pleasure.


Just wanted to thank you for your wonderfully efficient service! I received the items in the mail on Monday and they are perfect.  Thank you for forwarding your business cards as I would certainly recommend your business. I would be happy to endorse great service which is sometimes hard to find these days.
It was a real delight to open the satchel and see a beautifully wrapped order! Your service has been exceptional in all areas and I'd have no hesitation purchasing from you again or recommending friends.,
Hi Sarah,
Got the order yesterday and everything is great. The cups made it all the way to Perth in perfect condition!! Thanks for making ordering with you such a pleasure. I will defiantly be recommending you to my friends.
Hi Sarah,
Thankyou so much for your quick and pleasant customer service. Those dribble bibs are just brilliant!
Hi Sarah,
Just wanted to let you know that my order arrived today safe and sound! Thanks again for all your help and it was my pleasure to be your guinea pig with you’re postal trial – happy to help! I’m sure we’ll be doing business again soon and I’ll be sure to spread the word in the mean time….

Hi Sarah,

I just wanted to thank you for cheering up my day. My parcel arrived today right when I was dealing with a colicky 9 week old and the way you addressed the parcel and that you had wrapped it like a present gave me a feel good moment right when I needed one.

Hi Sarah

I just wanted to thank you for such a great service... I ordered after 3pm on Wednesday and had delivery to my door by 8am Thursday morning!!  Absolutely thrilled with your service! I am sure to be shopping with you again! thanks
Hi Sarah,
I have received my parcel and just wanted to say thank you for the lovely way it was presented. Even though I had ordered and paid for it myself - it was like opening a present.
Thanks also for the quick delivery.


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